Privacy Policy

1. Introduction

Aura AI ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). We are committed to complying with applicable privacy laws and ensuring transparency in our data practices.

2. Data We Collect

We collect the following data from users:

• Purchases (e.g., purchase history, subscription status)
• Product Interaction (e.g., app launches, taps, scrolling)
• Other Usage Data (e.g., general user activity in the app)
• Crash Data (e.g., logs related to app crashes and errors)
• Performance Data (e.g., load times, responsiveness, energy use)
• Other Diagnostic Data (e.g., technical performance metrics)

We do not collect personal identifiers such as names, email addresses, or precise location data.

3. How We Use Your Data

The collected data is used for the following purposes:

• App Functionality – To authenticate users, enable features, ensure security, prevent fraud, and improve overall app performance.
• Analytics – To evaluate user behavior, measure audience size, plan new features, and optimize the user experience.

We do not use your data for third-party advertising, personalized advertising, or tracking across different apps or websites.

4. Data Sharing & Third-Party Services

We use third-party services to support our app's functionality, including:

• Superwall – Manages in-app purchases and subscription services. Superwall may process purchase history data but does not use it for tracking.
• Sentry – Monitors app crashes and performance. Sentry collects crash logs, performance data, and other diagnostic data for internal debugging purposes.
• MixPanel – Analytics and user behavior tracking.
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These third-party services may process your data on our behalf but do not use it for their own advertising or tracking purposes.

Third-Party AI Providers

We may share your information with third-party service providers and partners who assist us in delivering our services. Specifically, we utilize third-party AI service providers to process and enhance your experience. These providers include:

• OpenAI – Powers our AI conversation and interaction features.
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• ElevenLabs – Provides voice synthesis capabilities.
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These providers may handle data differently from how we do. We encourage you to review their respective privacy policies (linked above) to understand how they manage and process data.

5. Data Security

We implement industry-standard security measures to protect your data. However, no system can guarantee absolute security. We advise users to take precautions when using the app.

6. User Data Rights

• If you wish to request deletion of any collected data, contact us at support@auraaiapp.com.

7. Changes to This Privacy Policy

We may update this policy periodically. Changes will be reflected with a revised "Effective Date." Continued use of the app after updates constitutes acceptance of the changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:
Aura AI
support@auraaiapp.com